How it works

The AI helps understand your product. It never decides an amount: every figure comes from official data and a calculator that follows the law.

1. 1

   Tell us what you're importing

   Describe it in your own words, upload the invoice, or fill in the details. Say where it was made, where it's sent from and what you paid.

2. 2

   We find the customs code

   Every product has a 10-digit customs code in the EU tariff. The assistant searches the official tariff, asks you a question if the code depends on something (material, use, size), and only picks codes that really exist.

3. 3

   The calculator applies the rules

   Duty rates, trade agreements and anti-dumping duties come from the EU tariff for that code and country. Then come Malta excise, the 2026 EU rules for online parcels, and Malta import VAT.

4. 4

   You get a clear breakdown

   Every amount shows its rate and legal source. Save it to your account and download it as a PDF.

The rules we apply

Customs duty

From the official EU tariff (TARIC), downloaded monthly from the European Commission. Includes trade-agreement rates (e.g. UK, Switzerland, Japan), EU suspensions, anti-dumping and other extra duties.

Online purchases of €150 or less

Since 2026 the EU charges €3 per type of product instead of the normal duty, plus a €2 handling fee per type of product (from 1 November 2026).

Online purchases over €150

Normal duty from the tariff, plus the €2 handling fee per type of product.

Gifts

Free up to €45 when sent by a private person. Between €45 and €700 a flat 2.5% duty applies (or the normal rate, if lower).

Malta import VAT

18% for most goods; 5% for books, sweets, juices, medical accessories and items for disabled persons; 0% for food and medicines. Charged on the price, shipping, duty, excise and fees.

Malta excise

Alcohol, tobacco, e-cigarette liquids, perfume and cosmetics, soft drinks, chewing gum, tyres and fuel, at the rates in the Excise Duty Act.

Exchange rates

The customs rate: the European Central Bank rate from the second-last Wednesday of the previous month.

Cars and motorbikes

EU duty (10% for cars from outside the EU, unless made in the UK with proof), VAT, and Malta registration tax based on CO₂, length and value, with the minimum tax for older cars from outside the EU.

Tariff in use: EU TARIC, November 2026 edition. Estimates are a guide; Malta Customs and Transport Malta decide the final amounts. Couriers may add their own clearance fees.