Terms and privacy

Estimates, not decisions

Simple Customs Malta gives estimates based on the information you enter and on official data (the EU tariff, Maltese VAT, excise and vehicle registration law) as it stood on the date of the estimate. The amount you pay is decided by Malta Customs and, for vehicles, Transport Malta. They can classify goods, value them or decide their origin differently. Couriers and agents may add their own fees. We are not responsible for differences between an estimate and the amount charged.

Your data

We keep your name, email address, password (encrypted) and the estimates you save, so you can find them again. Messages you send to the assistant and invoices you upload are processed by Google's Gemini service to identify products. Invoices are not stored. Please don't upload documents with information you don't want processed. You can ask us to delete your account at any time.